This article covers your personal webpage with EasyTranslate
Article contents
Your profile page
Making your Profile visible to customers
Ratings
Your profile page
Every translator at EasyTranslate has their own personal webpage.
Think of it as a business card that you can share anywhere you want!
With the new Translator Page, you can directly receive traffic from interested clients and they will be able to add you to their team on the EasyTranslate platform!
You are also able to share your webpage link with clients you have outside EasyTranslate, so you can place them all under the same roof.
Below is an example of how your webpage may look.
We have included all of the information you have given us along the way, and have added the possibility to add a description of yourself, as well as your education, and field(s) of expertise.
To edit this information, go to Settings > Account > Profile &/or Services, and scroll to the bottom.
Good to know and tips
- Profile picture: Make sure to add a profile picture which makes you look presentable to the customers. After all, it is the first thing they see from your profile.
- Area(s) of expertise: maximum 5. If you haven’t defined your areas of expertise, you won’t show up in the customers selection of freelancers.
- Education title: Click "+ Add more" if you have more than one
- Description: Describe what sort of projects you previously have worked with and your expertise.
Making your Profile visible to customers
Do you see the link right under your profile picture? If you don’t, you probably have the toggle right above the link switched off.
Once you switch on the toggle and click on Save right at the bottom of the page, you will be able to see the link, and once you click on the link, it will direct you to the page which will be visible to our customers, and publicly on our website.
To increase your chances of being selected, we highly recommend opting in to share your freelancer page, which will publicly display your education and professional background on our website and our platform. If you do not opt in, your additional information will not be visible to current and future customers.
Ratings
Whenever a project gets completed by you, customers have the opportunity to leave a rating about their overall experience during the collaboration. Whether it is quality, communication or on-time delivery, the customer can leave a rating within the range of 1 to 5. Ratings from 4 and above are considered positive, and below 4 - negative. In the latter case, our Vendor Management team gets involved to determine the bottlenecks in the customer’s experience in collaboration with our freelancers.
Locating the ratings
In your public page, you will be able to see a little star with an overall rating and the total amount of ratings collected as shown below:
This is a great opportunity for you to reach out to the customer and ask them to rate your work. As mentioned earlier, the customer can rate the collaboration based on quality, communication and collaboration, and on-time delivery. If you feel that you had a great collaboration with a customer, do not shy away from asking for feedback and their rating.